FAQs - Zones UK: First Choice for IT

Why should we buy Apple through Zones instead of directly from Apple or a retailer?

As an Apple Authorized Enterprise Reseller (AAER), Zones offers end-to-end enterprise solutions from consultation and financing to deployment and support, designed specifically for businesses across all industries and sizes.

Do you offer EMI, leasing, or Device-as-a-Service (DaaS) options?

Yes. We provide flexible payment models including EMI, leasing, and DaaS plans with 3, 6, or 12-month tenures to align with your budgeting cycles.

Are enterprise discounts or bundled offers available for bulk orders?

Absolutely. We offer competitive enterprise pricing, including bundled packages with AppleCare, accessories, and other value-adds for large-scale deployments.

Can you help with CapEx vs. OpEx planning?

Yes. Our financial consultants work with your team to design purchase structures that align with your accounting and cash flow preferences.

Can Zones assist in standardizing Apple across teams or departments?

Yes. We provide role-based device mapping, standardization frameworks, and rollout strategies for departments like sales, HR, IT, development, and leadership.

Do you offer Zero-Touch Deployment for Apple devices?

Yes. All devices are shipped pre-configured, asset-tagged, and ready to use with seamless integration into Apple Business Manager (ABM) and your preferred MDM.

Can you deliver and deploy Apple devices across multiple cities?

Yes. With a robust pan-India logistics network, we ensure timely delivery and setup across multiple sites, including kitting and onsite coordination.

Can you integrate Apple devices into our existing IT ecosystem?

Yes. We support integration with enterprise platforms like JAMF, Intune, Workspace ONE, 42gears, and others.

How do you support remote users needing replacements or repairs?

Our AppleCare and Zones Support services offer doorstep pickup, remote troubleshooting, and quick replacements, even for remote users.

Is a Mac pilot program available before a full rollout?

Yes. Our Mac pilot starter kits allow your team to test Apple devices for compatibility, performance, and user experience before scaling.

a set of three white circles with a triangle in the middle on a black background.

What kind of post-sales Apple IT support can I expect?

You’ll receive access to:

AppleCare for Enterprise (ACE)
A dedicated Mac success lead
End-to-end logistics for replacement and reverse pickup
Warranty and damage protection options

What makes AppleCare for Enterprise different?

ACE is designed for businesses, offering onsite support, 24/7 priority helpdesk, and fast turnaround for critical devices.

Can we trade in old devices?

Yes. We offer trade-in and device refresh programs with secure data wipe and credit toward new purchases.

Is accidental damage protection or insurance available?

Yes. We provide AppleCare+, enterprise-grade coverage, and Zones CarePack options tailored to your deployment needs.

Are accessories and peripherals bundled with deployments?

Yes. We offer curated bundles including Apple-approved accessories such as keyboards, docks, Apple Pencils, and third-party peripherals.

Do you offer training for employees and IT teams?

Yes. We conduct virtual and in-person training sessions tailored for both end users and IT teams to ensure smooth onboarding and productivity.

Is it easy for non-tech users to shift from Windows to Mac?

Absolutely. Our onboarding and change management programs ensure a seamless, low-disruption transition.

Which industries do your Apple solutions serve?

Our offerings cater to Retail, BFSI, Manufacturing, and IT/ITES, each with industry-specific deployment playbooks.

Can you provide sustainability insights?

Yes. We deliver sustainability dashboards highlighting per-device CO₂ savings, environmental impact, and audit-ready reports.

How do we get started with Zones for Apple at work?

Reach out to us at response.in@zones.com to schedule a discovery session. We’ll guide you through evaluation, planning, and enterprise-scale deployment within weeks.