Plantronics Encore Pro

Plantronics Encore Pro

The key to smarter customer interactions

Contact centres have evolved.

They are no longer the desk-bound, siloed departments they once were. They are now the frontline of brand reputation for the entire organisation.

As customers turn to digital media and their omni-channel experiences raise expectations of service levels, contact centres have had to alter their approach.

 

But with easy queries going to social media and self-service, contact centres need to be able to deliver smarter customer interactions on the more complex calls that reach their associates.

The result is a renewed focus on:

 

People
supporting higher-value employees on longer, more demanding calls

 

Spaces
optimising the workplace environment and offering flexible working to improve job satisfaction

 

Technology
providing access to intelligent audio technologies and collating call data to create better customer interactions

Meet the team:

Plantronics EncorePro and SupraPlus and headsets have long been our most popular designs for all-day comfort, reliability and audio quality. With increasing demands placed on associates it was time to upgrade the technology that makes Plantronics headsets leaders in the field.

 

As part of this process it made sense to build on this proven name and bring our over-the-head, over-the-ear and convertible headsets under a single, simpler product family:

EncorePro 510 & 520

EncorePro 530

EncorePro 540

EncorePro 710 & 720

Brand new, stylish, and ergonomic design


Laser welding and aircraft-grade aluminium for greater reliability


Precise visual and tactile feedback on mic positioning


Next-generation noise-cancelling boom


Soft, luxurious ear cushions for all-day comfort


Wideband audio with SoundGuard technology


Quick Disconnect feature that provides walkaway convenience


Backed by industry-leading Plantronics global service and support

Lightest-in-class headsets


Visual feedback on microphone positioning


Soft, luxurious ear cushions for all-day comfort


Wideband audio for higher quality calls


Contextual Intelligence-ready for more successful calls


Quick Disconnect feature that provides walkaway convenience

Three-way convertibility for choice of wearing styles


Lightest-in-class headsets


Soft, luxurious ear cushions for all-day comfort


Visual feedback on microphone positioning


Wideband audio for higher quality calls


Contextual Intelligence-ready for smarter customer interactions


Quick Disconnect for multiple connectivity

Contextual Intelligence-ready for smarter customer interactions


Re-enforced, lightweight headband provides strength and durability


Plush leatherette ear cushions for all-day comfort


Wideband audio for higher quality calls


Seven axes of adjustability for optimum microphone positioning


Enhanced noise-cancelling microphone


Backed by industry-leading Plantronics global service and support

Contact us about Plantronics EncorePro today: